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Additional value added services - AGL South Africa

VALUE ADDED SERVICES

AGL provides a number of additional value added services. We believe that a company needs to offer a full range of services that can be tailored to a customer’s specific needs. This provides our customers with greater visibility and control on management platforms.

Customs, Excise & Regulatory Requirements

Tariffs
Customs registrations
Bond/rebate stores – operations/requirements/registrations
Duty drawbacks
NRCS engagements

Greater visibility and control on management platforms - AGL South Africa

Supply chain/customs requirements

Strategic and tactical evaluation and optimisation of supply chains
Project management
Refinement of operations
Tariff determinations/international trade agreements
Establishment and management of bond and rebate stores

Information systems

Web-based, interactive IT information systems
Integration with customer/supplier ERPs
Overarches and facilitates all supply chain operational processes and systems
End-to-end management and control of orders/shipments
Continuous improvement and optimisation

Order management

Order management and indent monitoring
Electronic transfer of orders into AGL systems
Monitoring of cargo collection dates and liaison with forwarders
Optimisation of cargo configurations
Monitoring and tracking of cargo movements from origin to final delivery

Optimisation of cargo configurations - AGL South Africa

Shipment and distribution

Cost allocations to any level in the organisation
Immediate costing of shipments on imports and exports, as well as local distribution conveyances to customers and branch transfers

Freight auditing

Auditing and benchmarking of import/export and distribution processes and costs
Process evaluation for improvement

Performance reporting

Metrics/performance analysis and reporting
Measurement of performance statistics against pre-agreed service level agreements
Analysis of performance statistics to determine possible areas of improvement
Sophisticated reporting for all levels of senior and operational management

Quotes and estimates

Quotes and estimates on special or one-off shipments or cargo movements on request

Metrics/performance analysis and reporting - AGL South Africa

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